Our Technology Solution
Our Flagship technology platform provides best-in-class service and allows Cyprexx staff to efficiently and effectively manage assets while providing our partners with 24-hour transparency via web access.
Through its proprietary technology platform, REOTrak℠, we have the flexibility to provide customized solutions to clients. Our IT platform allows clients to have 24/7 access to properties and is expandable with no limitations. PhotoTrak, a supporting technology tool within REOTrak, currently contains over 430 million photos and has limitless expandability. REOTrak currently integrates with many of the major REO technology platforms in the industry, including Equator, RES.NET, Pruvan, PropertyPresWizard, EZ Inspections, InspectorADE, and BC Connect with the ability to expand system connections and data transfer as needed.
- Integration Solutions
- Custom Workflow
- Custom Services
Enterprise Web Portal
Our customized web portal provides constant updates on job status and allows for standard and customized reporting functionality. By maintaining connectivity to many of the major technology platforms in the industry and adding the know-how to expand system connections and data transfer as needed, the web portal has proven to be an invaluable tool for our business.
Security Program and IT Controls
Cyprexx has a comprehensive security program and IT controls which include administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of our client’s confidential information. An annual SSAE16 SOC 2 examination is performed to provide information and assurances regarding the implemented controls. The report is available to current and prospective clients upon request.
IT Operations Staff
- Highly Trained Support Staff
- Support via Phone or E-mail
- Enterprise Issue Tracking System
- Available Mon – Fri 7:00am – 6:00pm EST
Dedicated IT Division
- In-house IT Division with dedicated programming staff ensures our ability to meet clients’ technology needs
- Our production servers are located within multiple world-class enterprise hosting facilities to ensure no connectivity interruption and maximum data protection